TMA & SDM Announce 2023 Monitoring Center Excellence Award Winners

The Monitoring Association (TMA) and SDM are pleased to announce the winners of the 2023 Monitoring Center Excellence Awards.
TMA’s Excellence Awards recognize any FM Approvals, Intertek/ETL or UL-listed monitoring center (TMA members) and outstanding personnel who perform in the highest professional manner, thereby making a significant contribution to the betterment of the alarm industry and the alarm profession while demonstrating exceptional service to their customers and community.
This year, the awards competition received a total 36 entries across five categories. The 2023 TMA Excellence Awards winners are:
Monitoring Center of the Year – Enterprise
- CPI Security
Monitoring Center of the Year – SMB
- Statewide Central Station
Monitoring Center of the Year – Manager
- Fiore Ayala, Rapid Response Monitoring Services
Monitoring Center of the Year – Operator
Looking for quick answers on security topics? Try Ask SDM, our new smart AI search tool. Ask SDM →
- Samantha Marzili, COPS Monitoring
Monitoring Center of the Year – Support Person
- Brian DeCarlo, Rapid Response Monitoring Services
The purpose of the awards program is to:
- Establish and promote the inherent value of professional monitoring services in general;
- Honor those who have made the most significant contributions to the service;
- Promote the distinct level of professionalism attained by NRTL-approved monitoring centers.
TMA’s Monitoring Center Excellence Awards are co-sponsored by SDM. Entries are judged by a volunteer judging panel appointed by TMA. The five winners were announced April 17 during an award ceremony presented during the 2023 TMA Virtual Mid-Year Meeting.
For past winners and more information, go here.
Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!





