The Monitoring Association (TMA) announced the finalists for its 2025 Excellence Awards.

TMA’s Monitoring Center Excellence Awards are co-sponsored by SDM Magazine, which will publish a feature story on this year’s award winners in its August issue. Entries are judged by a volunteer judging panel appointed by TMA. The five winners will be announced at a virtual awards ceremony presented on April 24, 2025, at 3:00 p.m. EST.

This year, the awards competition received a total of 37 entries across five categories. Listed in alphabetical order by company within each category, the finalists are:

Monitoring Center of the Year – Enterprise

• Affiliated Monitoring
• Becklar Monitoring
• TELUS Smarthome Security & Secure Business

Monitoring Center of the Year – SMB

• Elite Interactive Solutions
• Kimberlite – Sonitrol
• Pro-Vigil

Monitoring Center Manager of the Year

• Sheri Wilson, ADT LLC
• Allen Waldrip, Brinks Home
• Galina Klimchuck, Vivint, an NRG company

Monitoring Center Operator of the Year

• Terrell King, ADT LLC
• Jennifer Rivera, Affiliated Monitoring
• Carol Marcil, TELUS Smarthome Security & Secure Business

Monitoring Center Support Person of the Year

• Michael Christatos, Affiliated Monitoring
• Heather Ferrara, COPS Monitoring
• Johnny Garcia, Kimberlite – Sonitrol

TMA’s Monitoring Center Excellence Awards recognize any FM Approvals, Intertek/ETL or UL-listed monitoring center (TMA members) and outstanding personnel who perform in the highest professional manner, thereby making a significant contribution to the betterment of the alarm industry and the alarm profession while demonstrating exceptional service to their customers and community.

The purpose of the awards program is to:

• Establish and promote the inherent value of professional monitoring services in general.
• Honor those who have made the most significant contributions to the service.
• Promote the distinct level of professionalism attained by NRTL-approved monitoring centers.