Power management company Eaton launched its PredictPulse service, a next-generation remote monitoring and management system that collects and analyzes data from connected power infrastructure devices to help reduce the risk of downtime. Based on extensive customer research and its eNotify monitoring service expertise, Eaton’s latest 24/7 remote monitoring solution allows information technology (IT) and data center managers to view real-time power diagnostics from a secure online dashboard and mobile application. At the same time, Eaton remotely diagnoses and expedites on-site emergency repairs using a smart dispatch process.
“Our customers asked us to make their jobs easier, so we built an advanced service offering to do just that,” said Doug Schuster, senior vice president, general manager, Eaton. “Designed to reinvent remote monitoring with enhanced capabilities, the PredictPulse solution is easy to install and use, and is designed to provide access to real-time status information and increase reliability while reducing risk. Building on 35 years of remote monitoring expertise, the PredictPulse service platform brings end users an intuitive, next-generation solution that arms them with the insights they need to maintain uptime.”
Eaton’s PredictPulse service is powered by software company CA Technologies, leveraging its best-in-class Unified Infrastructure Management (UIM) software and alarm management expertise. The PredictPulse service uses industry standard security, reliable connectivity and the user’s email server for direct outgoing communications to mitigate risk and maximize performance.
“Eaton chose to keep things simple by deploying a cloud-based, or Software-as-a-Service, solution with the PredictPulse platform,” said Arthur Mulligan, product line manager, Eaton. “We’re leveraging a best-in-breed application from leading software partner CA Technologies and making the installation process so simple that most customers can self-install it in a matter of minutes. No software is required at the customer site, and the power devices transmit alarms and health data to the cloud using email SMTP to avoid security risks.”
Visit www.eaton.com/PredictPulse for more information.
