ASSA ABLOY App Brings Live Video, Chat to Handheld Devices
June 4, 2018
ASSA ABLOY released an updated customer support app that offers new tools to ensure successful installations. Now available for download on Apple and Android mobile devices, the ASSA ABLOY customer support app provides a troubleshooting, e-learning and support experience that is immediate and intuitive, the company described. The app is powered with live, interactive video and live chat support from a technician. Users can take photos using their phones and attach them to emails for easier troubleshooting. A built-in QR code reader allows security professionals to scan the code located on the product for simple support lookup. To download the app, visit the App Store or Google Play.