Samsung’s 5-Star Solutions program provides custom installers with a variety of services, including a CI-dedicated Web portal  with more functionality and content, partnerships with leading home automation companies, and expanded sales and distribution support. New this year, installers now have the option to become a Samsung Authorized Service Provider to service clients directly without involving a third-party servicer. Samsung has also has created a new role that’s dedicated exclusively to focusing on the needs of the CI channel.

“When we launched Samsung 5-Star Solutions last year, our goal was to ensure that custom installers have easier access to the product, information and support they require,” said Phil Cohn, senior vice president of sales at Samsung Electronics America. “This year’s program enhancements, not to mention new products like the Q900FN 8K TV, further demonstrate our investment in our installers, by equipping them with the appropriate programs and distribution channels they need to make every job a success.”

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