The Monitoring Association (TMA) will reopen a review of the TMA CS-V-O1 standard, Alarm Confirmation, Verification and Notification Procedures. This standard defines methods by which false notifications for signals received from security systems can be greatly reduced. It has been proven that confirming and verifying an alarm signal by a supervising station will drastically reduce false notifications. Alarm confirmation rises to its next level by defining multiple attempt confirmation, biometric, audio and video confirmation.
This 2016 TMA standard has been adopted by the various states and local units of government.
Recently reviewed and updated, the standard will re-open for public comment Nov. 1. Download a copy for review and comment here.