SureView Systems, a provider of physical security software automation, has developed a new API that will allow AI technology to seamlessly integrate to its Immix software suite to reduce the number of false or nuisance alarms that hit a central station operator queue.
The initial solution utilizes Jemez Technology’s video analytics to take an attached alarm clip from any associated camera in Immix and essentially scrub that video to determine if there is a person or vehicle present that could be deemed a security threat, the company described. If the system detects such a threat, only then will it verify the alarm and present it to a central station operator for processing.
The solution can be tailored to the needs of alarm monitoring providers, allowing them to select which sites and cameras to connect to the system for service, as well as allow them to set a threshold of confidence for each scenario, based on a percentage, which will then determine what alarms actually get presented to an operator or agent.
“SureView Systems has been seeking a way to truly affect the alarm monitoring industry in a very meaningful way,” said Chris Brown, vice president, SureView Systems. “Through this integration with Jemez Technology, and with the addition of this capability within the Immix software, we have done exactly that. We are especially proud and confident that this will be an absolute game changer for the video monitoring industry. False and nuisance alarms are by far the biggest challenge monitoring providers face and this solution adds that extra layer of intelligence within our platform that can meet that challenge head on and beat it. SureView and Jemez are dedicated to continued advancement of this solution as technology allows throughout 2020 and beyond.”
The solution is available to all Immix customers running the latest i28 interface and hosting their Immix instance on Microsoft server 2012 or later.