Articles Tagged with ''central station''

AI is becoming the monitoring industry’s most valuable new hire, actively offloading tedious tasks, accelerating training and giving operators the data edge they need to protect lives. However, leaders caution success hinges on ethics, guardrails and culture, because when seconds matter, human judgment still defines outcomes.

Discover what’s new in wholesale monitoring and central station services for 2026. Explore the latest technologies, features, and partnerships shaping the future of third-party central station solutions.

SDM spoke with the 2024 TMA Monitoring Center Manager of the Year; Chalifour is operations manager at Telus.

Cutting-edge technologies and best practices are changing false alarm management, highlighting the role of AI, video and audio verification, and industry collaboration in reducing false dispatches.

Wholesale Monitoring executives give an overview of the modern central station landscape.

The integration brings the distinct advantages of cloud, including greatly simplified installation, robust end-to-end cybersecurity, centralized management of multiple locations, and AI-filtering to dramatically reduce false-positive activity to the monitoring center or command center professional.

By filtering out rampant video alarms and events not required by the central station, the Gatekeeper helps businesses save money.

The purchase further increases Wayne Alarm's share in the greater Boston area as the company continues to grow and expand.

Private radio operations can be valuable for maintaining communications during cell network outages or in times when overburdened with too much traffic.