These awards recognize monitoring centers and their outstanding personnel who perform in the highest professional manner, demonstrating exceptional service to their customers and community.
The Monitoring Association continued its virtual OPS-TECH meeting on Nov. 17-18, focusing on technology and its applications in the monitoring industry.
Taking place virtually on the Whova app, the operations portion took place over the course of four days, featuring informational sessions, engagement activities, virtual vendor booths and a virtual lunch break.
The Monitoring Association (TMA) announced today that Wayne Thorsen, managing director of hardware business development for Google will deliver the keynote address at its upcoming 2020 virtual Annual Meeting at 11:10 a.m. on Oct. 27.
Wake County, N.C, including the City of Raleigh, joins a growing number of municipalities across the nation to implement Automated Secure Alarm Protocol (ASAP) at its Public Safety Answering Point (PSAP).
The board of directors of The Monitoring Association (TMA) today announced its decision to transition the organization’s 2020 Annual Meeting and Ops-Tech (formerly known as Fall Operations Management Seminar and Technology Summit) to a virtual format.
The new course builds upon TMA’s popular Operator Online Level 1 training program by offering six advanced modules that support the skills and standards of professionalism needed to be an effective contributor in the monitoring center.