American Alarm released a five-year study, “Regional Security Report: Five-Year Study of Verified Alarms, 2014-2018,” examining verified alarms in greater Boston and central New England.
Emergency24 developed a free service that allows subscribers to acknowledge non-critical signals via two-way text messaging in order to further enhance the customer experience.
The video monitoring business is changing faster than ever. Let this special issue be your guide on how to get the most from your video monitoring offerings today.
The topic of video monitoring is hotter than ever, and more and more dealer-owned and central monitoring stations are offering some version of it to customers.
It’s not an exact science and there are limitless ways to execute it, but done right, video monitoring may be the revenue booster the industry has been searching for.
Video monitoring just may be the answer to decreasing revenue from hardware-centric sales, DIY pressures and new market entrants offering monitoring for historical lows and no contract.
The Monitoring Association (TMA) has joined with APCO International, the world’s oldest and largest organization of public safety communications professionals, in calling upon security industry professionals to support the bipartisan, bicameral 9-1-1 SAVES Act, a zero-cost bill that would fix the federal classification by grouping Public Safety Telecommunicators with other "Protective" occupations.
Virginia Beach, Va. is the latest municipality to implement Automated Secure Alarm Protocol (ASAP), technology that automates communication between alarm monitoring central stations and public safety answering points (PSAPs)/911 centers, resulting in faster, more accurate emergency response.
With the help of Vector Security Inc., the provider of security and automation solutions for homes and businesses across North America, Bradley County, Tenn. became the 50th public safety answering point (PSAP) in the nation to go live with Automated Secure Alarm Protocol (ASAP).