There is much to learn from the panel Giacalone led at TMA’s annual meeting, which covered the opportunities available when leveraging modern technologies while winding down older technologies.
This year at TMA’s annual meeting in Napa Valley, I led a panel on telecommunication opportunities available through leveraging modern technologies while holding on and winding down older technologies to support legacy systems and communications.
COPS Monitoring, a provider of wholesale professional alarm monitoring services in North America, announced the migration of its Generations monitoring software platform to jBASE from ZumaSys.
Resideo Technologies Inc. launched the Resideo Home app, which will make whole-home monitoring possible for the four critical networks of the home — water, air, energy and security.
Hiring, training and staffing at a monitoring center comes with a host of challenges. Finding reliable, entry-level staff with the right personality profiles that are willing to work any shift, any day of the year is one.
When it comes to running a top-tier monitoring center, the people component is perhaps the biggest factor that can make the difference — in some cases in life or death; but also the overall customer experience.
What began as a collective effort on the part of eight forward-thinking security industry leaders on a cold night in 1949 has grown and evolved over seven decades to become The Monitoring Association (TMA), the internationally recognized non-profit trade association that represents professional monitoring companies, security systems integrators and providers of products and services to the alarm industry.
The deadline for The Monitoring Association’s (TMA) Wage and Salary Survey has been extended to Feb. 28. Companies from across the security industry are invited to participate in this year’s survey — from security dealers and systems integrators to monitoring centers. There is no fee for participation.
The team at Guardian Protection’s monitoring center recently celebrated 23 years of dispatching holiday gifts to Merakey Allegheny Valley School, a Pennsylvania-based non-profit that provides compassionate care to individuals with intellectual and developmental disabilities.
CPI Security has found that doing all functions in-house is the key to providing a first-class employee experience, staying on top of the latest technologies and keeping customers happy and engaged — all of which drive growth.
The Electronic Security Association (ESA) is now accepting entries to its 2020 Youth Scholarship Program — a philanthropic endeavor that aims to support the futures of sons and daughters of first responders.