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Steve Mayer was named the vice president of operations and administration for Emergency24, Des Plaines, Ill., and is replacing long-time executive Patrick Devereaux, who has retired but remains with the company in an advisory role.

All organizations need to evolve in changing times to meet the needs of their customers and constituents. The Monitoring Association is no different. Here are a few highlights in crucial areas from last year:

The Telephone Consumer Protection Act of 1991 (TCPA) restricts telephone solicitations (i.e., telemarketing) and the use of automated telephone equipment.

New research from HID Global shows that a majority of organizations are undergoing a major shift in responsibilities between IT and physical security.

Elections can impact everything — including the security industry — so the Security Industry Association (SIA) released a deep dive into how the 2018 midterm results may affect your business.

The Cleveland-based industry research firm Freedonia Group has released its study on the security industry, and there are some valuable key takeaways.

The Partner Alliance for Safer Schools (PASS) has released the fourth edition of its Safety and Security Guidelines for K-12 Schools, which provides school administrators, school boards and public safety and security professionals with guidelines for implementing a layered and tiered approach to securing and enhancing the safety of school environments.

As our world becomes increasingly dependent on technologies of various types, some systems have become so complex that they can be hard for the average end user to fully utilize and control.

National Video Monitoring (NVMC), established in 2007, is one the largest and oldest focused-providers of live video monitoring in the U.S.