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Home » Topics » Hosted & Managed Services

Hosted & Managed Services
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Committing to Non-Stop Service

Karyn Hodgson
December 1, 2010
A good test of any managed access system is to become your own customer. Managed access control is a hot trend for dealers and integrators right now, a way to
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2010 SDM Dealer of the Year: Strength in Connection

December 1, 2010
When The Protection Bureau saw the recession coming, it decided on what some would call a risky course of action. The company chose to use an offensive — not defensive — growth strategy, expanding its offerings and growing its customer service department. It proactively connected with its current clients through a new Client Care Department and a company-wide, downright fanatical focus on customer satisfaction and intentional interaction.
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SDM Systems Integrator of the Year 2010: Sustainable Value

Laura Stepanek
November 1, 2010
One-hundred sixty-three years ago, Siemens was founded in Berlin by Werner von Siemens, an inventor and businessman, around the design and sales of the pointer telegraph. Today, Siemens AG operates in 190 countries and employs more than 400,000 people. Its offerings are diverse, covering solutions for energy, automation, healthcare, transportation and industry needs, among many others. Fortune ranked Siemens 40th among global corporations in 2010.
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The New Generation of Monitoring: Don't Get Behind The Eight Ball

January 1, 2010
Acadian Monitoring Services in Lafayette, La., is prepared to take on “a whole new evolution of security [that] is unfolding as we speak,” says director of operations, Kenny Savoie. Few
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