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The right operations software can make a big difference for a security dealer — saving time, money and providing a competitive edge.

Now that we know this economic disruption isn’t going away soon, how will the industry be affected?

Interface Security Systems, a managed services provider delivering managed network, interactive alarm monitoring, video surveillance and business intelligence solutions to distributed enterprises, announced a new strategic partnership with OpenEye, a provider of cloud-managed solutions for video security, business intelligence and loss prevention. 

For those working in monitoring call centers, the transition to working from home isn’t so easy. 

BadgePass Inc. and Alabama Card Systems Inc. announced the strategic merger of the two companies, effective immediately. For BadgePass, headquartered in Ridgeland, Mass., the acquisition of Alabama Card Systems represents the seventh merger or acquisition in the last five years and furthers the company’s strategy to provide credential management solutions across North America. 

The wholesale central station business is a multi-faceted one, and companies in this business are keen on innovation, adding new capabilities every year. A few commonalities emerged as we spoke with central stations for this year’s annual roundup of wholesale monitoring.

Cyber security has been top of mind for the physical security industry for the past few years; but often the conversation begins and ends with how to harden systems you are installing on a client’s network.

Star Asset Security, a woman-owned provider of IT, security and life safety systems integration solutions, recently announced its decision to evolve its traditional security integration business into a true managed services model with the primary focus of helping businesses solve problems through technology, automation and analytics. 

For decades the dominant story in access control has been that it was a victim of its own success: that is, customers were reluctant to change out what was still working — even 15 or 20 years on — and didn’t see the benefit in spending the money to upgrade, even for significantly new or different features.

By now, the benefits of cloud-based video should be quite clear. For starters, moving video to the cloud can reduce or even eliminate the hardware required on a customer’s premises.