For the last eight years The Monitoring Association’s Alarm Industry Communications Committee (AICC) has been running an annual communications survey.

COPS Monitoring, a provider of wholesale professional alarm monitoring services in North America, announced the migration of its Generations monitoring software platform to jBASE from ZumaSys.

Protecting life and property is the founding principal of the alarm monitoring industry. For over a century, our services have provided for the early detection of fire, intrusion and other life safety events.

Hiring, training and staffing at a monitoring center comes with a host of challenges. Finding reliable, entry-level staff with the right personality profiles that are willing to work any shift, any day of the year is one.

Radius Security and Vancouver Fire is British Columbia’s largest, longest-established fire protection, fire safety and commercial security and monitoring company servicing municipalities in B.C., Alberta and Ontario.

The role of the monitoring center operator has experienced several incarnations.

Emergency24 developed a free service that allows subscribers to acknowledge non-critical signals via two-way text messaging in order to further enhance the customer experience.

Cutting-edge technology that delivers what it promises is always a big draw in an industry that relies on protecting life and property.

The one constant is change. Verification, though an old term, continues to evolve in its meaning.

The topic of video monitoring is hotter than ever, and more and more dealer-owned and central monitoring stations are offering some version of it to customers.