As monitoring companies take advantage of new video technology and grow their businesses to include video monitoring services, it is important to understand that there is a significant difference between installing a video system and a monitoring-ready video system.

Today it’s all about bringing video alarms into a central station, where they are acted upon in real time by a real agent. It’s made possible through artificial intelligence, which delivers precise detection with fewer false alarms, and the ability to prevent incidents before they occur. 

As yet another winter bears down on us, the pre-COVID-19 world of just two years ago seems like an innocent dream.

The security industry continues to innovate with new and improved offerings, enhanced user interface and improved operating efficiencies.

The Security Industry Alarm Coalition (SIAC) has commissioned a study to verify the success of its model alarm ordinance, examining data from six cities with more than seven years of strictly implementing the ordinance.

Artificial intelligence, or A.I.; deep learning; CV or computer vision; analytics; new hardware terms like CPUs and GPUs; neural networks; cloud versus edge processing. 

Monitoring professionals discuss the benefits of different central station software options.

Advice from the frontline on how to balance data collection, human interpretation, and customer expectations