Emergency24 developed a free service that allows subscribers to acknowledge non-critical signals via two-way text messaging in order to further enhance the customer experience.

Cutting-edge technology that delivers what it promises is always a big draw in an industry that relies on protecting life and property.

The one constant is change. Verification, though an old term, continues to evolve in its meaning.

The topic of video monitoring is hotter than ever, and more and more dealer-owned and central monitoring stations are offering some version of it to customers.

Video monitoring just may be the answer to decreasing revenue from hardware-centric sales, DIY pressures and new market entrants offering monitoring for historical lows and no contract.

Guardian Protection was declared the Monitoring Center of the Year in the 14th annual TMA Excellence Awards, sponsored by SDM. The award was announced last night at the ESX opening celebration, held at the Indiana State Museum in the charming city of Indianapolis. 

Carmelo Mosca has truly climbed the ranks of Affiliated Monitoring Inc., a Union, N.J.-based monitoring center.

For most monitoring centers, security operations centers (SOCs) and global security operations centers (GSOCs), the process of designing the space requires careful consideration of the organization’s needs, mission, space and culture.

Dealer-operated and third-party central monitoring facilities are by no means exempt from the growing threat and risk of cyber-crime.

Matrix announced that it will be participating in this year’s Security, Safety & Fire Protection Intersec.