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Home » Topics » Monitoring Today

Monitoring Today
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Don Young

An Opportune Time for the Security Industry

Big data concepts and machine learning enable synergistic opportunities between security providers, law enforcement, EMS and fire services.
Don Young
January 6, 2020
No Comments

Protecting life and property is the founding principal of the alarm monitoring industry. For over a century, our services have provided for the early detection of fire, intrusion and other life safety events.


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MONITORING TODAY EXCLUSIVE

Best Practices for a Well-Run Monitoring Center

When it comes to hiring, training and scheduling monitoring center employees, companies need ingenuity, flexibility and communication.
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Maggie Shein
January 6, 2020
No Comments

Hiring, training and staffing at a monitoring center comes with a host of challenges. Finding reliable, entry-level staff with the right personality profiles that are willing to work any shift, any day of the year is one.


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RadiusVanFire_SOC
POLICE RESPONSE

Radius Security Brings Actionable Intelligence to Canadian PSAPS

Jason caldwell sdm mt july 2018
Jason Caldwell
July 15, 2019
No Comments

Radius Security and Vancouver Fire is British Columbia’s largest, longest-established fire protection, fire safety and commercial security and monitoring company servicing municipalities in B.C., Alberta and Ontario.


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Agent Vi 1 hi-res
SDM VIDEO MONITORING TODAY EXCLUSIVE

Using Analytics for Video Monitoring

Adaptation is key as video analytics are transforming the business model and operations of monitoring businesses.
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Maggie Shein
July 8, 2019
No Comments

The role of the monitoring center operator has experienced several incarnations.


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EMERgency24

EMERgency24 Launches Signal Acknowledgement Service Via Text

July 1, 2019
No Comments

Emergency24 developed a free service that allows subscribers to acknowledge non-critical signals via two-way text messaging in order to further enhance the customer experience.


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Ivan Spector Portrait May 2017

A Clearer Picture

Why outdoor video surveillance is becoming more practical in monitoring applications.
Ivan Spector
July 1, 2019
No Comments

Cutting-edge technology that delivers what it promises is always a big draw in an industry that relies on protecting life and property.


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Headshot

The Future of Video Verification

As AI and deep learning improve, we will be able to add ... data to our visual and audio verification to mitigate human error.
Joey Rao-Russell
July 1, 2019
No Comments

The one constant is change. Verification, though an old term, continues to evolve in its meaning.


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Hodgson_gold

Getting the Most From Video Monitoring

The video monitoring business is changing faster than ever. Let this special issue be your guide on how to get the most from your video monitoring offerings today.
K hodgson 200
Karyn Hodgson
July 1, 2019
No Comments

The topic of video monitoring is hotter than ever, and more and more dealer-owned and central monitoring stations are offering some version of it to customers.


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IMG_3760

Generating RMR With Video Monitoring

It’s not an exact science and there are limitless ways to execute it, but done right, video monitoring may be the revenue booster the industry has been searching for.
Deborah O’Mara
July 1, 2019
One Comment

Video monitoring just may be the answer to decreasing revenue from hardware-centric sales, DIY pressures and new market entrants offering monitoring for historical lows and no contract.


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award

TMA Reveals Monitoring Center Excellence Award Winners at ESX

Laura stepanek 200
Laura Stepanek
June 4, 2019
No Comments

Guardian Protection was declared the Monitoring Center of the Year in the 14th annual TMA Excellence Awards, sponsored by SDM. The award was announced last night at the ESX opening celebration, held at the Indiana State Museum in the charming city of Indianapolis. 


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