It’s a decision that every security dealer has made or is in the process of making: What is the best option for monitoring?

Is the DACT, or “dialer” as we know it, it in its death throes or is there to be new life for it?

At some point in time virtually all dealers are faced with the question: “Who will monitor my accounts?”

CSAA celebrated its 65th anniversary in 2015 with renewed emphasis on further improving its value to members.

Tech-savvy central stations are tapping new technology to enhance operations, generating benefits for themselves and for their customers.

Is video monitoring a money-making proposition today?

Randy Ambrus, central station manager at Cooperative Response Center (CRC), Austin, Minn., is the winner of CSAA’s 2015 Central Station Excellence Award for Manager of the Year. 

More than a decade ago the industry formed the Security Industry Alarm Coalition, better known as SIAC.

The Digital Age has brought remarkable changes in the way goods and services are delivered worldwide.

The Central Station Alarm Association (CSAA) board of directors formally approved the CSAA/Verisk Data Exchange Project at its October 11 annual meeting in Sonoma, Calif.