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Home » Topics » Columns

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WWW.ICREALTIME.COM-July2018

IC Realtime Portal Offers AI

July 2, 2018

IC Realtime’s new portal is designed to give security dealers tools and setup guides to add the company’s video search engine, Ella, to any job.


Read More
US.HIKVISION.COM-July2018

Hikvision Websites Designed for Partners

July 2, 2018

Hikvision USA Inc. and Hikvision Canada Inc. launched new websites for Hikvision USA Inc., Hikvision Canada Inc., and a French language website for Canada.


Read More
Helen M. Heneveld
Communication & Infrastructure

Interoperability: A Big Word For a Simple Concept

July 2, 2018

It’s been bandied about for 30 years — just about as long as I’ve been in this industry — but it’s still a hot topic and I have yet to see a solid solution. Interoperability is a key issue that keeps coming up.


Read More
Lead Generation

6 Places Salespeople Can Find New Prospects Quickly

July 2, 2018

I’ve never met a salesperson who enjoyed prospecting. I have, though, known many that were good at it. The good ones were always the highest earners. Let’s face it. If you are in sales, you must prospect for new business. And although it may not be fun, I’m going to give you some ways to make easier. Here are six of my favorites.


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Customer Service

Living the Ultimate Client Experience

You Can’t Achieve It, Unless You Live It!
Paul Cronin
July 2, 2018

Last month I shared with you a story about an experience I had visiting a hotel and the impact it left on me. The experience provided me with an important perspective about what the “ultimate client experience” is and how companies who live it, can achieve it.


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Security Integrators: The Opportunities, but Oh, the Challenges

Employees, keeping current with technology, and staying competitive in a fast-changing industry are among many challenges integrators face today.
Laura Stepanek
July 2, 2018

With every set of opportunities comes an often equally matched set of challenges. This is especially true for security integrators today, as both an active economy and a never-ending list of security concerns continue to stimulate sales — all bolstered by end users’ desire to apply security technology across multiple business functions.


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Tipping in Our Favor

This month’s cover story identifies great excitement about an industry segment that, for too long, has been thought of as a big, slow-to-turn ship
Laura Stepanek
June 4, 2018

Was a Property Damage Suit Filed too Late?

Lessing E. Gold
June 4, 2018
In a case recently decided by the Supreme Court of New York, the issue was raised as to whether the plaintiff’s action was barred by the statute of limitations.
Read More

To Outsource or to Hire Marketing

Alex Chavez
David Morgan
David Morgan
June 4, 2018
In a non-biased approach, here are our thoughts when considering whether to outsource or hire an in-house marketing person.
Read More

The Measure of (Security) Success

We’ve Got Your Number, but Do You Have It, Too?
Brian Offenberger - SDM Magazine
Brian Offenberger
June 4, 2018
Too many company owners I encounter build their website, put it online and then hope and pray that it works. They buy some ad space, do some marketing and wonder if it works. They don't hold these things accountable for producing profit. They never test to find out what works best.
Read More
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