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Home » Authors » Heather Klotz-Young

Articles by Heather Klotz-Young

'Brighter Solutions' Create Deeper Relationships

Building automation systems reward customers with lower operating expenditures and improvements in system operations and efficiency.
Heather Klotz-Young
September 10, 2014

The U.S. market for building automation equipment is set to grow by more than 40 percent within a five-year period ending in 2017, spurred by the need in commercial buildings for more efficient energy consumption, according to a report from IHS Inc. released in late 2013, and is a “must watch” growth opportunity for integrators.


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The First Step to Full Building Automation Is Lighting Control

While full building automation can be daunting, lighting control is the perfect ‘first step’ to offering it.
Heather Klotz-Young
September 10, 2014

Lighting control systems do not have to be elaborate to have a positive impact, enabling integrators to start at the level with which they are comfortable. Simply suggesting the move from old bulbs to LEDs can cut a lot from lighting costs, and that exponentially grows as more energy efficacy is enabled with lighting controls, King says.


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SecurityXchange Partners Integrators and Solutions Providers for Mutual Success

Heather Klotz-Young
September 2, 2014
Strategic partnerships are key to growing a successful business, yet initiating and then maintaining those business relationships takes time and money. SecurityXchange, Eagan, Minn., is an event that helps integrators and solutions providers efficiently and affordably establish partnerships where both parties gain business or strengthen existing relationships while finding new technology solutions.
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How to Find Success in the Residential Security Market

Savvy dealers such as Maggie George are combining today’s “wow” technologies with “wow” customer experiences to keep customers and gain new ones.
Heather Klotz-Young
August 14, 2014

The key to success though is connecting your customer service to an outstanding customer experience and paying attention to those often overlooked details.


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What's Hot for Residential Security Customers?

What’s hot among your residential customers? Is it garage door control? Lighting? Geo-fence based automation? Or all 10 of SDM’s sizzling residential technologies tagged for driving growth?
Heather Klotz-Young
August 14, 2014

That revenue is driven by the promise of savings — savings that is starting to be proven. One year after launching Nest energy services, Nest Labs Inc. announced what savings had been achieved.


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Renovation Illustrates the Elevator’s Role in the Connected Business

Heather Klotz-Young
August 1, 2014

When searching for office space, companies today are looking for more than just a building. They need a space that strategically positions the company to gain competitive advantages and improve business processes.


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PERS Continues to Expand With Greater Functionality

Today’s PERS are expanding past the traditional home unit.
Heather Klotz-Young
July 15, 2014

With the added mobility, smaller form factors, wireless communications, and integration with apps, GPS, and geo-fencing, the solutions are more acceptable and effective than ever before. Here are just a few of the advancements in today’s “next-generation” PERS.


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Embedded Analytics Reveal the True Power of Today's IP Cameras

Embedded analytics are revealing the true power of today’s IP cameras, offering much-needed solutions for targeted applications such as utilities, correctional facilities, remote operations, and more.
Heather Klotz-Young
July 15, 2014

Like any technology, embedded analytics can come with its own set of challenges. For Mark Ring, director of Integration Services, Xentry Systems Integration, Miamisburg, Ohio, the challenges are not selling or promoting analytics but the simple everyday logistics of nature and the different areas to be monitored.


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Professional Monitoring Offers RMR Opportunities for Security Dealers

Central stations — and professional monitoring — are offering new RMR opportunities for dealers.
Heather Klotz-Young
June 9, 2014

Today, RMR comprises 58 percent of the company’s revenue, and it strives to grow RMR by approximately 10 percent every year.


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Security Dealers Find More Ways to Integrate Apps Into Their Businesses

Whether using apps as a springboard for sales, to meet customer expectations, or to streamline their own operations, dealers are finding more reasons to integrate apps into their businesses.
Heather Klotz-Young
June 9, 2014

Frase Protection Inc., Cordova, Tenn., offers the Alarm.com app for customers who are interested in interactive services, and the company’s salesmen both use the app at their own homes and demonstrate it during every sales presentation.


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