The Orange County Emergency Services, Public Safety Communications Division became the 146th Emergency Communications Center (ECC) in the United States and the 14th ECC in the state of North Carolina to implement the Automated Secure Alarm Protocol (ASAP). Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers to Emergency Communication Centers (ECCs).

“The ASAP program provides our ECC with the most accurate and timely alarm notifications possible while reducing the workload of our Public Safety Telecommunicators,” said Christopher H. Ward, division chief – Public Safety Communications for Orange County Emergency Services. “The implementation of ASAP provides significant benefits to our department, our partner public safety agencies, and the community we serve.”

TMA said Orange County went live on July 22, 2024, with the following companies: Rapid Response Monitoring, Vector Security, Alert360, Securitas, Holmes Security, Brinks Home Security, Dynamark Monitoring, United Central Control, Protection One, Guardian Protection, National Monitoring Center, Johnson Controls (Tyco), Vivint, CPI Security, Wegmans Security, Affiliated Monitoring, ADT and Security Central.