When you work in a central station, your most important task each day is to keep your customers safe by assisting them in potentially some of the most stressful and scary times they may ever face.

HID Global is watching five key developing trends in the new year, highlighted by growing market demand for a mobile-centric and more satisfying user experience that the company believes will be the primary driver for security technology innovation in 2016.

As we do more with our phones and increasingly demand anywhere/anytime online access, there is the opportunity to better protect these activities while creating a more satisfying, mobile-centric security experience at home, in the office, on the road and online.

The trend toward alarm verification in the security industry is now more relevant than ever, with studies showing that on average 98% of alarms are false in nature.