Vivint, Provo, Utah, announced the Vivint Doorbell Camera, a new Wi-Fi enabled smart home product that integrates seamlessly with the Vivint Sky smart home system.
The key to success though is connecting your customer service to an outstanding customer experience and paying attention to those often overlooked details.
Examples of excellence can be found in many places throughout the security industry. The companies that strive for it should be commended for their efforts that offer the end result of a great customer experience.
The 2014 Central Station of the Year winner is COPS Monitoring, which is Five Diamond and IQ certified, as well as the holder of multiple UL listings including UL 2050. COPS Monitoring operates five hot redundant and load-sharing UL-listed central stations.
Pinnacle Security, Orem, Utah, announced it will help establish a new industry association in participation with several Utah-based alarm companies called the Alarm Management Association of Utah.