You hear this statement all the time in the media â€“ â€œI never thought it could happen to me, but it did!â€ That statement is what this issue ofSDMis all about, and it concerns your customersâ€™ life safety and security in an essential way.
Itâ€™s what John Dunton and Carol McKeen said after their carbon monoxide detector accurately indicated CO levels that were dangerously high in the bedroom where they were soundly sleeping last February. Keith Creamer, integrated systems sales consultant for American Alarm & Communications in Arlington, Mass., had the prescience and conviction of mind to make a strong case to his customers for adding monitored carbon monoxide detectors to their alarm system. Dunton said of Creamerâ€™s sales efforts, â€œIf he hadnâ€™t pushed back at my reluctance to buy it, we wouldnâ€™t have bought it, and weâ€™d literally be dead.â€
Their amazing story garnered the 2006 First Line of Defense Award, jointly sponsored by SDM and the National Burglar & Fire Alarm Association. It is presented on page 70 of this issue. American Alarm will be honored at ISC West, April 5-7, in Las Vegas.
This yearâ€™s ISC West show will be, I think, packed with great happenings and news. Hopefully youâ€™re planning to attend and take advantage of new types of displays on the exhibit floor, such as Urban Security â€“ a show within a show. SDMâ€™s contributing technology writer, David Engebretson, is on the educational track with his seminar, â€œVoIP and Alarm Transmission,â€ to be presented on April 5 at 3:00 p.m. For more information, contact David at email@example.com.
If youâ€™ve been following Daveâ€™s writing in our monthly department, Security NetWorkings, then youâ€™ll know you can expect the same high-caliber content from Dave in person by attending his seminar. Plus, youâ€™ll have a chance to ask Dave to autograph your copy of his book, Technicianâ€™s Guide to Networking for Security Systems. (For ordering information, see p. 120 of this issue.)
If you canâ€™t travel to ISC West next month, SDM will be pleased to bring the show to youâ€¦ in a virtual sense. Every day from April 1 through April 9, I will be providing a personal, daily account of the events and important developments taking place at ISC West, in a blog report. Please visit SDMâ€™s Web site â€“ before, during, and after the show â€“ at www.sdmmag.com. I look forward to talking with you there about the most influential security show of 2006.