Habitec Security moved its corporate headquarters on Oct. 18, 2013. The new location at 1545 Timberwolf, Holland, Ohio 43528 includes a larger space to accommodate the company’s growing employee base and allows it to continue to monitor its 17,000 customers from a state of the art U.L. monitoring center.
Alarm.com, Vienna, Va., launched a new sales and marketing tool called Customer Connections to increase customer engagement, reduce attrition and maximize upsell opportunities.
American Alarm and Communications Inc. completed the acquisition of Sentinel Security Systems of Worcester, a provider of security services to homes and businesses in Central Massachusetts since 1995.
ADI, Melville, N.Y., announced that Troy Leach, product manager at Triphase Technologies in Carmel, Ind., won two brand new Chevrolet Camaro Coupes. Leach was the lucky recipient selected from more than 17,000 entry forms received last year through ADI’s customer appreciation sweepstakes.
The Partnership for Priority Video Alarm Response (PPVAR) announced that the Sonitrol National Dealers Association (SNDA) voted to become a member of the PPVAR. The SNDA is composed of 45 independent Sonitrol franchise holders with locations across the United States and Canada.
Following a successful pilot phase, Dallas-based Monitronics International’s electronic “eContract” application — designed to eliminate the hard-copy paperwork that is traditionally filled out for a new customer contract — is now available in production for its Authorized Dealer program.
These pages of SDM’s Showcase section highlight some of the products and services that leading companies in the security industry will be exhibiting at ISC West 2013 in Las Vegas. SDM Showcase is also published in the October 2013 edition of SDM.
Steady and rapid growth in the dealer program market, like the kind Security Networks, SDM’s 2012 Dealer of the Year Honoree, has had in recent years requires more than a good marketing program or exciting services. Security Networks, West Palm Beach, Fla., prides itself on an average of 40 percent growth year-over-year for the past eight years, its president, Richard Perry, tells SDM.
As the technology behind security and home automation platforms rapidly evolves, so do the methods for selling those systems. “The dealer community is now understanding that PCs, tablets, and smartphones are becoming part of the selling process and also the installation process,” says Steve Shapiro, ADT Security Services.