Monitoring

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Advances in technology and shifting demands from end users are transforming video monitoring from a primarily reactive tool into a proactive solution capable of detecting, assessing and responding to events with greater speed, precision and analytics.

Security dealers share proven tips for entering, expanding and differentiating in today’s fast-growing video monitoring market.

Dealers share practical advice for getting into video monitoring, as well as the toughest lessons they learned when they were first entering the market.

The security and smart home market is experiencing forward momentum, with an uptick in demand for updated systems integrating AI for proactive security and convenient lifestyle. Dealers’ success hinges on keeping up with technology and presenting their value proposition against DIY solutions.

The annual TMA meetings revealed the top trends impacting the monitoring industry.

Discover what’s new in wholesale monitoring and central station services for 2026. Explore the latest technologies, features, and partnerships shaping the future of third-party central station solutions.

When a massive 9-1-1 outage struck Louisiana, Mississippi and Alabama on September 25, 2025 — caused by a third-party fiber cut on the AT&T/Verizon backbone — Alarm Monitoring Services maintained operations thanks to its backup communication systems.

This collaboration integrates Verifyfaces’ facial recognition with Actuate’s detection analytics, with the goal of delivering a robust solution that reduces false alarms and improves detection accuracy for professional video monitoring centers and integrated security ecosystems.

AVS Level 0 identifies alarm events verified as not requiring a call for service to an emergency communications center. “Get to Zero” translates into disciplined reporting, clear SOPs, practical training, rigorous verification, and collaboration with alarm dealers and public-safety partners.

The new feature integrates intercom support and SIP-based audio into a unified platform, designed to accelerate incident response and enhance situational awareness.