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Advances in technology and shifting demands from end users are transforming video monitoring from a primarily reactive tool into a proactive solution capable of detecting, assessing and responding to events with greater speed, precision and analytics.

I had the pleasure of putting together both of this year’s Video Monitoring Today features, in which SDM explores the “nuanced” and “fragmented” video monitoring market with over a dozen experts who are in the field every single day.

Security dealers share proven tips for entering, expanding and differentiating in today’s fast-growing video monitoring market.

AI is reshaping video forensic search, turning hours of footage into minutes of insight. But expectations often outpace reality. This article examines the gap between promise and performance and what security professionals should really expect from today’s AI technology.

Terms like ‘single pane of glass,’ ‘AI’ and ‘consultative selling’ may dominate today’s security conversations, but real-world integrations remain far more complex.

The security and smart home market is experiencing forward momentum, with an uptick in demand for updated systems integrating AI for proactive security and convenient lifestyle. Dealers’ success hinges on keeping up with technology and presenting their value proposition against DIY solutions.

The top manufacturers and distributors used by SDM 100 dealers.

Video health monitoring presents key benefits for integrators: it seamlessly supports RMR, contributes to customer stickiness, and is a no-stress, low-effort deployment.

The top 100 security dealers navigated a complex landscape in 2025, overcoming tariffs, economic uncertainty and customer hesitation by leaning on disciplined strategy and in-demand technologies like AI and video to drive impressive growth.

As visitor management evolves beyond standalone systems, security integrators are uniquely positioned to deliver integrated, scalable solutions that enhance both safety and operational efficiency.