Monitoring

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National Monitoring Center (NMC) announced the hire of Mark Matlock as vice president of sales.

This year at TMA’s annual meeting in Napa Valley, I led a panel on telecommunication opportunities available through leveraging modern technologies while holding on and winding down older technologies to support legacy systems and communications.

The electronic security industry’s national business is subject to regulation by 18,000 local public safety agencies and the government bodies that provide oversight to their activities.

For the last eight years The Monitoring Association’s Alarm Industry Communications Committee (AICC) has been running an annual communications survey.

COPS Monitoring, a provider of wholesale professional alarm monitoring services in North America, announced the migration of its Generations monitoring software platform to jBASE from ZumaSys.

ADT Inc. just announced that it acquired Defenders, its largest independent dealer and only authorized premier provider, for a purchase price of approximately $381 million (based on ADT’s closing stock price of $7.45 on January 3, 2020).

Kirk MacDowell, an executive with a 39-year career in the electronic security industry, has been selected as the new chairman of the board for the Security Industry Alarm Coalition (SIAC). SIAC is the industry’s liaison with law enforcement for dispatch reduction and alarm management issues. SIAC’s model alarm ordinance, developed in conjunction with national law enforcement leaders, is being adopted nationwide.

Resideo Technologies Inc. launched the Resideo Home app, which will make whole-home monitoring possible for the four critical networks of the home — water, air, energy and security.

Protecting life and property is the founding principal of the alarm monitoring industry. For over a century, our services have provided for the early detection of fire, intrusion and other life safety events.

Hiring, training and staffing at a monitoring center comes with a host of challenges. Finding reliable, entry-level staff with the right personality profiles that are willing to work any shift, any day of the year is one.