Articles by Joan Engebretson

Ask security dealers what their core competencies are and they’re likely to talk about their expertise in securing homes and businesses and providing life safety.

Advances in technology have put smart home capability within the reach of most security systems buyers, greatly enhancing security’s consumer appeal — and one of the most appealing smart devices is the smart lock.

Security dealers increasingly are offering smart home devices such as smart lighting control, smart thermostats and smart door locks to their customers. By taking the right precautions, dealers can help ensure that those devices enhance the customer’s lifestyle without posing cyber security vulnerabilities.

SDM talked with several security dealers about their recent experiences with business operations software designed specifically for the security industry.

Technology and business processes are changing and central stations are changing with them.

SDM Monitoring Today talked to him about the critical role the central station plays for Dynamark and how the company helps ensure excellent service.

Leading U.S. wholesale central stations update us on their latest technology and business advances.