A recent case decided in the United States District Court for the Middle District of Florida is worth discussing. The defendant produces, markets and sells medical alert systems.
Since moving on after the sale of my second integrator company Atrion Networking to Carousel Industries, I became a free agent doing some consulting work.
From salespeople to technicians, the blizzard of IP devices and options can create confusion and uncertainty, which will likely result in lost sales, lost profit and customer dissatisfaction with the systems that they have obtained.
